Privacy Policy – pil777 Online Casino

1. Introduction

pil777 ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting services. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of pil777.

This policy applies to all users of the pil777 platform, including registered players, visitors who browse without registering, and individuals who contact pil777 support. It covers data collected through the pil777 website, live chat, email correspondence, and any other means through which you interact with pil777.

pil777 acts as the data controller for personal data collected through the Platform. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

2. Personal Data We Collect

pil777 collects personal data in the following categories:

pil777 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming assessments).

3. How We Use Your Personal Data

pil777 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your pil777 account, including processing your registration and verifying your identity.
• KYC & Age Verification: To verify that you are at least 21 years of age and to comply with PAGCOR's Know Your Customer requirements.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, Visa, and Mastercard.
• Platform Operation: To provide access to games, record wager outcomes, calculate balances, and apply bonuses.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Regulatory Compliance: To comply with obligations under Philippine law, PAGCOR regulations, and anti-money laundering (AML) requirements.
• Customer Support: To respond to your queries, complaints, and support requests.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of gambling-related harm, and to administer self-exclusion and limit-setting tools.
• Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications.
• Platform Improvement: To analyze usage patterns and improve the pil777 platform, user experience, and game offerings.

4. Legal Basis for Processing

pil777 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your account, process transactions, and provide gaming services.
• Legal Obligation: Processing required to comply with Philippine law, PAGCOR regulations, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing necessary for pil777's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Personal Data

pil777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, Visa, and Mastercard — to process your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party services that assist pil777 in verifying player identity and age in compliance with PAGCOR requirements.
• Game Providers: Licensed third-party game studios whose games are available on pil777. These providers may receive anonymized or pseudonymized gameplay data for technical purposes.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection providers who process data on pil777's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law.
• Professional Advisers: Lawyers, auditors, and accountants where necessary for legal compliance or dispute resolution.

All third parties with whom pil777 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and pil777's data processing standards.

6. Cookies & Tracking Technologies

pil777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on pil777.
• Analytics Cookies: Collect anonymized data about how players use pil777 — which pages are visited most, how long sessions last, and where errors occur. This data helps pil777 improve the Platform.
• Security & Fraud Prevention Cookies: Help pil777 detect and prevent fraudulent activity, including account takeover attempts and bot activity.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pil777 Platform. pil777 does not use third-party advertising cookies or behavioral tracking cookies for external advertising networks.

7. Data Retention

pil777 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, as required by PAGCOR and AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with Philippine AML and tax record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Retained for three (3) years from the date of the communication, unless a longer period is required for dispute resolution.
• Marketing Data: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, pil777 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

pil777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pil777's servers.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Strict access controls — pil777 staff access to personal data is limited to those with a legitimate business need, and all access is logged and audited.
• Two-factor authentication (2FA) available for all player accounts.
• Regular security assessments, penetration testing, and vulnerability scanning of p il777's systems.
• Incident response procedures to detect, contain, and notify affected players of any data breach in accordance with NPC reporting requirements.

While pil777 takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for keeping your account credentials confidential and for notifying pil777 immediately if you suspect unauthorized access to your account.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pil777:

• Right to Be Informed: You have the right to know what personal data pil777 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data pil777 holds about you at any time by contacting our support team.
• Right to Rectification: If any personal data pil777 holds about you is inaccurate or incomplete, you have the right to request correction. You may update most account details directly through your pil777 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pil777's legal retention obligations under PAGCOR and AML regulations.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to Data Portability: You may request that pil777 provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe pil777 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact pil777's Data Protection Officer using the details in Section 12. pil777 will respond to all verified requests within thirty (30) days, or within such extended period as permitted by applicable law.

10. Children & Minors

pil777 strictly prohibits the use of its platform by any person under the age of 21 years, in accordance with Philippine gaming regulations. pil777 does not knowingly collect personal data from individuals under 21 years of age.

If pil777 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted, and any funds will be returned to the originating payment method after verification. If you believe a minor has registered on pil777, please contact our support team immediately.

11. Changes to This Privacy Policy

pil777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, pil777 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the pil777 Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how pil777 protects your data.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or pil777's data practices, please contact our Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 on the pil777 Platform — the fastest way to reach our support and DPO team.
• Email: [email protected] — please include "Privacy Request" in the subject line for data-related inquiries.
• Response Time: pil777 aims to acknowledge all privacy-related requests within 72 hours and resolve them within 30 days, Philippine Standard Time.

For complaints that have not been resolved to your satisfaction by pil777, you may escalate to the National Privacy Commission (NPC) of the Philippines through its official channels.

This Privacy Policy was last reviewed and updated in May 2026. Previous versions are available upon request by contacting pil777 support.